Why should I subscribe?
Purchasing a subscription is currently our most cost-effective option, and when you sign up for a subscription you’ll be able...
Are mindbodygreen supplements+ free from artificial colors and dyes?
All mindbodygreen supplements+ are free from artificial colors and dyes.
Where are your ingredients sourced?
Our products are all designed, formulated and manufactured in the United States. We source the best ingredients from all over...
I didn’t receive my order. What should I do?
Email us at support@mindbodygreen.com and a member of our Customer Service team will work with you to resolve any issues...
How should I take my supplements+?
Some mbg supplements+ are designed to be taken with or mixed into food or beverage. Others can be taken on...
Can we purchase mindbodygreen supplements+ in stores?
At this time mindbodygreen supplements+ are primarily sold on our shop site: shop.mindbodygreen.com.
I have a question about terms of sale and/or terms of use.
Please review the terms of sale here: https://www.mindbodygreen.com/terms-of-sale
How do I change my email?
Please email us at support@mindbodygreen.com so we can properly edit your email.
How long does it take for a member of mbg support to reply to my email on a holiday?
The mbg office is closed on the following holidays: New Years Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day,...
Do you ship orders to the UK & EU? If so, how will orders be shipped?
Yes, mindbodygreen does ship to the UK & EU. We have partnered with Passport Shipping for international shipments.
How do I manage my subscription and account information? (Skip, cancel, etc.)
Our subscription is designed with flexibility in mind. Need to skip your next order, update your products, or get your...
Where does mindbodygreen ship?
mindbodygreen ships to all domestic counties and most international countries with the exclusion of: Cuba Iran North Korea Sierra Leone...
Is mindbodygreen packaging recyclable?
Any products that contain glass bottles, glass jars, caps, gusset bags, cardboard boxes, and corrugated paper, are considered recyclable. We...
How do I know if I have a mindbodygreen account?
You no longer need to sign up for a mindbodygreen account! To log into your account click here. Please be...
Update my shipping information for my International Order
To update shipping information for your international order, please go to your order confirmation, and navigate to Passport, our 3rd...
Do you offer pricing for practitioners?
mindbodygreen currently offers pricing for practitioners. Please see below for more information. If you are interested in our practitioner pricing,...
What is Shop Pay?
Shop Pay is an accelerated checkout program we offer that allows you to save your email address, credit card, shipping...
Does mindbodygreen offer a refillable program?
Our high-quality formulas are delivered in premium, sustainable, and recyclable packaging (recyclable amber glass bottles and jars, recyclable bags, and...
How should I store my supplements+?
Use mbg supplements+ only if original packaging (bottle, jar, etc.) is sealed. Our products should be stored tightly sealed in...
How are your ingredients tested?
We’ve partnered with industry leading manufacturers of science-backed nutritional supplements, to create our mindbodygreen supplements+ line. Our products go through...
How do I update my credit card, payment information, or billing address?
To add a new payment method, please log onto your mbg account by clicking here. Once you are logged into...
How do I pause my monthly subscription plan?
Our monthly subscription plan is flexible. You can skip, pause, or modify your next recurring order at any time. Log...
Does mindbodygreen ship internationally? What are the restrictions?
Yes! We ship worldwide except for the countries noted in our exclusion list below. We are shipping under Priority DDP...
Are your products pharmaceutical grade?
All mindbodygreen supplements are created in partnership with industry-leading manufacturing and quality testing partners that meet or exceed FDA requirements...
Do I need to create a mindbodygreen account to purchase?
Please note that customers, including subscribers, do not create an account at purchase. While you are not required to have...
How do I update my shipping address?
To update your shipping address please navigate to your mindbodygreen account. Click here to login. To update your shipping address,...
Start Your Return / Exchange
Returns and Exchanges Domestic orders We now offer free Exchanges! We offer returns and exchanges for mbg supplements+ products within...
I made a class(es) purchase but I don’t see my class in my account.
If you made a purchase on our site but don’t see it in your account, you may be logging in...
How do I cancel my subscription?
To manage your subscription, visit our subscription management portal. From there, you can: Edit products Ship now Skip an upcoming...
How can I track my international order?
To track your mindbodygreen order, please click on your order confirmation, and navigate to Passport, our 3rd party international tracking...
I have a specific health concern that I need addressed by one of our articles/classes.
Please review our disclaimer here: https://www.mindbodygreen.com/disclaimer
My product arrived damaged. What should I do?
Please contact support@mindbodygreen.com and we will be happy to assist you. As we are always striving to improve our products,...
How long will it take to receive my international order?
For international orders, they should be delivered within 18-20 business days. If your order still hasn't arrived within 20 business...
Sales Tax
mindbodygreen factors sales tax at the end of checkout for each state. Please note at checkout that taxes are estimated...
Can the capsules be opened and consumed?
It is best to consume mbg supplements+ per the individual product's suggested use instructions or per your health care practitioner's...
What are my shipping options?
We offer free ground shipping on all purchases to the continental United States on orders over $98. US orders under...
What are international shipping costs?
For all international orders, shipping costs as well as taxes and duties are calculated at checkout.
Return Process for International Shipping
mindbodygreen does not offer returns on international orders. Please contact support@mindbodygreen.com with any questions about your order.
Why do some of my capsule contents appear discolored?
Exposure of capsules to prolonged light or humidity may result in a harmless discoloration or darkening of the contents within...
Are mindbodygreen supplements+ suitable for people with special dietary concerns?
All mindbodygreen supplements+ are GMO-free, gluten-free, soy-free, and free of eggs, peanuts, tree nuts, and shellfish. We don't use binders,...
Where is my order?
mindbodygreen orders are shipped within business days only, we do not ship on holidays or weekends. Please allow 1-3 business...
Are your products FDA-approved?
Dietary supplements are regulated by many regulations and laws dating back to the early 20th century. The most notable and...
What is the Shop App?
The Shop app is a free iOS and Android app that offers fast checkout for those opting in to Shop...
How long does it take for a member of mbg support to reply to my email?
mindbodygreen operates during normal business hours, 10 am U.S. Eastern Time to 5 pm U.S. Eastern Time, Monday through Friday....
Are mindbodygreen supplements+ safe for pregnant or breastfeeding women?
Most mbg supplements+ are safe for pregnant and breastfeeding women (with the exception of metabolism+). With that being said, if...